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 In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed  generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

These terms and conditions outline the rules and regulations for the use of Jewellery HILLS' Website.

By accessing this website we assume you accept these terms and conditions in full. Don not continue to use Jewellery HILLS' website if you do not accept all of the terms  and conditions stated on this page.  The following terminology applies to these Terms and Conditions , Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company's  terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner. Any use of  the above terminology or other words in the singular, plural, capitalisation  and/or he/she or they, are taken as interchangeable and therefore as referring to same. whether by formal  ​

When purchasing  an item from Jewellery HILLS, You agree that: You are responsible for reading the full item listing before making a commitment to buy it and You enter into legally binding contract to purchase an item and You complete the check-out payment process. In order to use our website and/or receive our products. you must be at least 16 years of age , or of the legal age  of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.


Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. By using Jewellery HILLS' website  you consent to the use of cookies in accordance with Jewellery HILLS' privacy policy.

Licence - All intellectual property rights , content made available  to you on our website remains the property of Jewellery HILLS. You may view and/or print pages from (Add URL) for your own personal use subject to restrictions set in these terms an conditions. You must not: republish  material from Add URL, sell materials from (Add URL), copy or duplicate, redistribute  content from Jewellery HILLS.


The prices we charge  for our products are listed on the  website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may occur. Prices include VAT but exclude delivery costs, which will be automatically added to the total amount due when you view the items in your shopping basket , and have selected your chosen different delivery method. Prices and delivery costs are liable to change at any time.

We accept payments by most  major credit and debit  cards and PAYPAL.

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorise payment for any reason. Products will not be despatched until payment is completed. 


Jewellery HILLS operates in  the United Kingdom and offers delivery with Royal Mail 1st or 2nd class signed for service.  Usually it takes 1-3 working days to proceed the order, unless the customer has been notified differently,  after the order has been placed. Delivery may take  from 5-7 working days  following the email confirmation that your order was dispatched unless it’s a hectic festive period that can increase the delivery period regardless of our quick dispatch. Unfortunately we do not ship worldwide yet, but may consider it in near future. 


Please read carefully before making your purchase. All orders made through this online store (Jewellery HILLS) are considered custom orders, made as requested by client (you), and we are not required to provide a refund if you have changed your mind about a particular purchase for any reason. We do have 14 day return policy on our products, except pierced jewellery. 

In the interest of hygiene and for Your protection, earrings and pierced jewellery are excluded from our website return and refund policy. NO REFUNDS for deposits towards special orders or custom orders will be given.

If You not fully satisfied with your purchase you obliged to contact us as soon as you receive your purchase and apply for return/refund, provided that the returned product is in the same condition as it was upon your receipt. This means that the product should not be damaged, altered or worn and that any labels or tags should be intact. Please bear in mind -  as mentioned above we do not accept return or exchanges for earrings/ pierced jewellery!  Please kindly note that returns with signs of use will be rejected. Due to hygiene reasons we do not accept earrings returns.

You will be responsible for the cost of returning the product to us.

Upon receipt of the returned product, we will fully examine it and notify you of your right to a refund via e-mail within a reasonable period of time (within 14 days) of receiving your returned product and the completed Return Form. We will provide a refund trying to use the same method used to make the payment. In order to apply for refund contact us via email to obtain our Return Form.  Should you have any questions concerning the return of our products, don't hesitate to contact us.


We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment


You agree to indemnify and hold Jewellery HILLS owner harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.


To the maximum extent permitted by applicable law, in no event shall Jewellery HILLS owner, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 


Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of United Kingdom/ Great Britain, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in United Kingdom.






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